Employee Insights

Our survey approach provides you with the best method of gaining insights into healthcare employee engagement at your organization. We also measure employee satisfaction with the most critical success factors in the hospital environment and provide you with analytical online reporting tools to quickly gain insight and take action.

HealthStream’s research services are also used by hospital administrators and department managers to determine how and when to use our industry leading improvement tools, which are used by more than half of U.S hospitals to address critical compliance, clinical care, and operational improvement initiatives. At present, nearly 2.5 million hospital-based employees use HealthStream’s learning solutions to gain knowledge and skills to create safer environments for patients, increase clinical competencies, and facilitate the rapid transfer of the latest information and technologies.

Benefits

Hospitals that choose HealthStream’s Employee Insights over other options will be able to capitalize on five key benefits:

A comprehensive approach to measuring healthcare employee engagement and workforce development designed to meet the complex needs of the healthcare industry.

• Our company’s experience in working with more than 2,500 hospitals to develop the expertise of 2.5 million healthcare professionals translates into a deep understanding of the healthcare workforce, which we apply to deliver solutions that improve satisfaction, engagement, and outcomes.
• Our Engagement Model was designed specifically for the healthcare workforce and highlights the most pressing issues impacting satisfaction, engagement, and outcomes.
• Our survey approach enables you to examine relationships between your employee survey results and results from surveying all of your other constituents – patients, physicians, and your community.

Actionable information, not just data.

• Our entire reporting paradigm is based on quickly bringing the most relevant information to bear for decision makers in the healthcare industry.
• Our Insights Online reporting platform is a powerful web-based tool which permits a wide range of options, from advanced filtering capabilities to the ability to schedule automatic delivery of specified reports.
• Our healthcare-specific departmental and peer databases permit comparisons to robust national benchmarks.

Industry-leading improvement solutions designed to address issues highlighted in survey results across all levels of the healthcare enterprise.

• Our clients have immediate access to our evidence-based Best Practices Library and to our healthcare consultants, who average more than twenty years of administrative, operational, and clinical expertise in healthcare environments.
• The HealthStream Improvement Center provides an easy-to-use framework to act upon opportunities for improvement identified by your employee survey research results.
• Our suite of improvement tools – the HealthStream Learning Center, HealthStream Competency Center, and HealthStream Community – can be mapped to survey questions and leads the market with use by more than 2.5 million healthcare professionals.

Premium-service customer care.

• Our Customer Care Program provides a framework through which HealthStream Research employees create an exceptional customer experience.
• Each HealthStream client has a dedicated project team that provides accountability and familiarity with the specific needs of their hospital.
• At HealthStream, we have leveraged technology to optimize project management to ensure our clients’ projects execute flawlessly.

Click here to request a quote for our Employee Insights survey today.

Features

HealthStream Employee Engagement Model